1 reviews | Active since Sept 2018
********** FNB
I'm so disappointed in FNB. Today they deducted money from my account without my permission. The amount was for a payment that my wife owed but they took it upon themselves to deduct the money from MY account. That is completely unacceptable! Is that where things are heading... we'll get the money no matter what.... even if we have to take it from someone else, with or without their consent.
Good Day Francois De Beer ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Francois De Beer ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***