********** deduction from my card (tapping technology)over every tall gate I pass.

Item: FNB (First National Bank)
Rating: 1
Author: pule K

I have been having the problem of money coming out of my account every time I drive past a toll gate from Pretoria to musina ,it has been a month since I notice this and went to the bank but nothing concrete has come out of this, they just do not care cause they not the one losing the money ,

I when to the branch informed them about this all they keep doing is canceling my card (charging me 100) cancel 3 cards already ...

My reference number is 876562 they reported my case to ***** department and told they will come back to me in 7 days they have done so ...been to the bank still they have no answer all their card (gold card) these new technology of tapping is just flawed .they keep givin me these cards and they keep doing the same.. To FNB I want my money stop de*****ing me with your cheap technology that you do not seem to know how to operate and protect your client from **********..

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

09 May 2019, 16:52

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply09 May 2019, 16:52

Official