LM
Lesego M

1 reviews | Active since Jan 2014

28 Aug 2018, 09:28

********** deduction

FNB has submitted an unauthorized debit order on my account for which there were no funds. they are now charging me a fee of R 100 for a debit order that I did not even consent to. please sort this sorted this out immediately!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2018, 11:14
Official

Good Day Lesego,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***