MT
Moiponyanat T
1 reviews | Active since Apr 2015
01 Apr 2015, 21:53
********** debits
I just found out that my account has been debited by 3 companies I don't know and have not done business with.<br> I called the call centre the consultants was very helpful and assisted in supplying details of the companies, however they are not reachable and FNB is not able to stop them from taking my money in the future. I thought that the bank has systems to verify that you authorized payments from your account before they process it. The companies are MCM solutions, NETNOCLEAR and GREYSTONE. I am very disspaointed as the consultant told me the one way to stop them is to close my account with FNB or open a case for them.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
02 Apr 2015, 10:27Hello Moiponyanat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661218 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661218 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Apr 2015, 10:27
Official
Hello Moiponyanat,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661218 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 661218 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
