GS
Gerne S

1 reviews | Active since Nov 2010

26 Aug 2019, 09:18

********** Debit Orders

Today I received notification that I will be Charged for Debit Orders I do not have on this account.

I am unable to communicate via secure chat as there are no options and spent 25mins holding on several calls with no communication to an actual person.

This is incredibly scary

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Aug 2019, 10:12
Official
Good Day 

 Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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