ZC
Zar C

1 reviews | Active since Jun 2014

01 Oct 2020, 03:15

********** Debit Orders

I have had ********** debit orders on my account for more than 6 months.

I have stopped and disputed this with FNB every month, yet the same debit order goes through every month.

This month, the FNB website does not allow the debit order to be stopped or disputed. The buttons on the website to do this are gone.

I have spoken to the premier bank team on the app with no help or resolution.

This is ridiculous.

Please get someone to stop and reverse this debit order and block it forever. I cannot dispute the same thing every month.!!!!!

0
Replies (1)
ZC
Zar C's update01 Oct 2020, 14:16
Reviewer Update
How can you allow a random company to use "FNB CARD" as a name on a debit order.

How many of your clients would think this is a legitimate change of the bank.

Absolutely shameful.

For 6 months and no one cares.

you give me a reference number but no one ever follows up.

Disgusting