1 reviews | Active since Jul 2011
********** DEBIT ORDERS
A ********** business named KEYDIRECT debited my account through FNB. I don't have an agreement with these people. I tried stopping and disputing the debit order with FNB but the dispute option is not enabled on FNB online banking like other debit orders, why? It's not even listed on the list of debit orders but it is a debit order. Was this done on purpose?
I need this reversed and stopped.
Good Day Mahlatse ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mahlatse ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***