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felicia D

1 reviews | Active since Jul 2014

23 Dec 2017, 00:30

********** debit orders !!!!! ?

FNB is the worst bank to bank with I'm beyond frustrated with unauthorized debit orders that are taking place every month and when I tried to dispute/stop this online I couldn't and i noticed that I am being charged for this as well.

I want this resolved immediately and my funds refunded now!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 09:49
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)