********** DEBIT ORDER STILL NOT REFUNDED

Item: FNB (First National Bank)
Rating: 2
Author: Brenda M

I have been to FNB and they continue to display gross inefficiencies and my query is still unresolved. Question is - although my amount is a small amount, if what's happening to me is also happening to a 100000 people nationwide how many millions are FNB customers losing? Is it an internal ****? Why can they not resolve it for 18 months? Why are they reluctant? Who audits their lack of resolution of depositors fund **********ly lost? Who holds them accountable? ARE DEPOSITORS FUNDS SAFE IN FNB?

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Replies (1)

FNB (First National Bank)'s replyOfficial

04 Mar 2016, 13:27

Hello thokobmangunda,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 882244.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply04 Mar 2016, 13:27

Official