1 reviews | Active since May 2017

31 May 2017, 09:07

********** Debit Order Ref : SkyHigh Vh***

<p>Hi, </p> <p> </p> <p>i have just recieved a debit order of R99 and these people even know my ID number. i also see that i am not the first to get this. i have reversed the transaction but how sure am i that this will never happen again</p> <p> </p> <p>Please can you investigate this matter and put a STOP to this</p> <p> </p> <p>Regards</p> <p>K Fungisani</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2017, 10:37
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.

I have escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.

I do apologise for any inconvenience caused. Your reference for the above complaint is ***.

Kind Regards,

Complaints Resolution

Naomi Petersen

*** (option one)