********** debit order of 99.99

I've just about had it with this bank and it's blatant passing of the buck. R99,99 has been debited off my account every month for since November. EVERY MONTH I call them bringing this to their attention and I am told to talk digicash to get my money back, who then asks me to call \wildfire"but every month the same error happens AND THERE ARE SO MANY CLIENTS ON HELLO PETER REPORTING the same thing you would think they would have the necessary controls but nothing so far. The final company has been giving me the run around with zero assistance from FNB despite me paying the additional bank charges to be a PREFERRED CLIENT. If this is how u treat ur preferred clients I hate to imagine the client not on this \""preferential plan\"". This is your issue too! I told you to block all transactions of R99.99 on my account yet nothing. I think it's best we be the Steve at beep bank. Fnb has false advertising and is not the people's bank. Switch to beep bank now before you have no money left to your name."""