KK
Kanyanta K

1 reviews | Active since May 2018

02 Jun 2018, 12:27

********** debit order from my cheque account

Again I'm writing a review in connection with the ********** transaction that occurred yesterday. A person from fnb said they would call me back but to no avail. I'm not being assisted a real inconvenience yet again. Not being helped customer service is terrible I tried to do it on the app and stop the debit order but it won't allow it at all. I will be closing my account with fnb.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jun 2018, 08:40
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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