1 reviews | Active since May 2018
********** debit order from my cheque account
This morning woke up to find a ********** transaction went off in my cheque account. I called the Fnb number on the back of the card. Then I'm told the matter can only be resolved after 24 hours. I find this to be inconveniencing because my money is being taken out of my account without my approval but Fnb is quick to put the debit order on the system. I want my money back. I'm not happy with the service from Fnb period and I will close my account and would never recommend it to any friends and family.
Good day Kanyanta,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Kanyanta,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)