1 reviews | Active since Aug 2011
********** debit order allowed to go through
I received an SMS this morning saying R100 was debited from my account with this description -> LIFESTYLEERF***6LIFEE2587. When I check my bank statement online, I can see an amount of R99.00 debited from my account. Just looking at the name of the company, you can see that it is a dubious company, but FNB still allows them. I feel all debit orders must be authorised online or through other electronic means before the bank allows them to go through.<br> <br> This is a ********** debit order and must be reversed. FNB knows that there is a R99.00 **** but still allows debit orders with such an amount from ************ companies to debit our accounts. Please reverse and stop this debit order from your side. I need that money today.<br> <br> I am starting to feel FNB allows these debit orders to go through so that they can benefit R10.00 when you stop the debit order.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889414.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 889414.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
