JB
Johan B

1 reviews | Active since Feb 2013

04 Feb 2019, 15:03

********** Debit order

I have cancelled my Armed response with Thompsons and still the debit order goes of every month and I have to phone and reverse the debit order. Not only is this frustrating but it also costs me money. This is ***** and I want FNB to take action. Its not acceptable for companies to ***** my money and yet it costs me money to reverse the transactions.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Feb 2019, 16:16
Official
 Good Day Johan, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)