1 reviews | Active since Jul 2016

02 Feb 2018, 10:11

********** Debit order

I noticed some Debit order going on in my account from last year, every month on the 15th...Spoke to their call centre agent early this year and they said it will be stop beacase its a ********** debit order. I don't even know the compony and where did they get my acc! FNB people are ******

But still on. Im so angry.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2018, 10:42
Official

Good day njabulo-sithole,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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