SM
Sam M

1 reviews | Active since Dec 2017

22 Dec 2017, 20:04

********** debit order

For the past three months I have been having ********** debit orders, I reported this but the bank still allows ********** to debit my account. I am happy that I have now transferred my funds to capitec and will be closing my account. Advise everyone to check your accounts and in my view the best thing is to change the bank if you have ********** debit orders as it seems fnb can't do anything about it.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 09:33
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)