1 reviews | Active since Oct 2017
********** debit order
This morning checking my funds, I find out that an unauthorized debit order of R124.50, transaction details ibu vh IBU 236 ********** 27. I check my funds everyday cause I was victim of the R99 ****. This is the second time I was not notified of such a large amount leaving my account which they normally do notify me, even if it's R5 for airtime. It was the R99 **** now this? Are we safe at FNB???
Hello N4kazi ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello N4kazi ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)