1 reviews | Active since Nov 2010
********** Debit - *********** FNB
I reported a ********** debit from my account to FNB which has been happening for several months with amounts ranging from R98 to R99. FNB made me complete a form of dispute and claimed that they will be investigating the matter and refund me all my money. <br> <br> This month the very same company that is supposedly investigated by FNB has in one day debited my account 4 times. With 3 debits of R99 and 1 of R98 this is a total of R395 and a lot of money.<br> <br> Now i doubt if FNB is able to protect my money, i mean i have brought this to their attention, either they cannit protect fnb users money or they have something to gain.<br> <br> Can someone from FNB tell me if there are forms i need to complete to close all my accounts and i also want all those debits reversed. <br> <br> I was told a phone call system for future debits was implemented to avoid this, but i had no phone call from fnb i however have 4 debits that went of my account. Next time please allocate this to someone that is honest or atleast know what they are doing.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 660230.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 660230.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
