********** deals

I app**** for a loan and everthing was concluded over the phone. I had specifically asked for 12 month period to pay off the loan . Only to find that the monthly i statements were lower that what we had initially agreed on. 2ndly it was to take me longer tban 12 to finish it off. When l explained to them this is not what we had initialy agreed on. I had also requested for the recordings we had on the day of making the deal of which they confirmed my argument . They never contacted me , as l had moved my salary from their bank as they had access to my money. Now l find that this debt is sitting on my ITC . How do l gic this. They had charged meto much intrest than our agreement. Never trust them or stay as far away from them.