1 reviews | Active since Oct 2011
********** Cheque Deposited into my account now my account is overdrawn
On the 13th ********** cheque of R18500 was deposited into my account. On the 15th Jan, the lady by the name of Nhlanhla called me to advise me about the situation and I explained my position. On Tuesday the 16th it came to my attention that my account was in excess of R18500. Since then I have been calling FNB trying to find out as to what's happening. They kept on taking me from Pillar to Post. To date my account is on minus am unable to deposit money because I don't know what's going to happen.
Can Someone help. This is totally unacceptable.
Hello Emthimun ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Emthimun ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***