mm
maryke.kennard maryke.kennard
1 reviews | Active since Oct 2016
26 Apr 2019, 13:46
********** charges reversed... And then charged again. Fun.
I opened a ***** case after a card was used. They refunded my money promptly... And then a few days later the money was charged on the card again, even though it was canceled. All my emails regarding this have been ignored. ***** department puts this bank to shame.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
26 Apr 2019, 16:08Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply26 Apr 2019, 16:08
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***