1 reviews | Active since Jul 2015
********** Card
Last year in September I was called by FNB to confirm the application for a credit card. I told them I did not apply for a credit card and I have never done so with any bank for that matter. <br> I was then told to go to a nearest branch(Sandton) with an affidavit to cornfirm what I was saying. The branch told me that someone app**** for a credit card with my details and that constituted a ***** case. I was told a few days later that the matter was resolved. <br> On 13 July this year I was called by MBD(debt collector) to inform me that I have defaulted on a credit card. I then went to the Sandton branch again to enquire. I was assisted by Mooki who told me that I needed to bring another affidavit. I refused and told her that they should speak to the same person who assisted me the first time and did not do his job correctly. During that week I was harassed by the debt collector who threatened to hand me over because I was owing FNB. Mooki told me she would contact some department who should get back to me within a week. That was on 14/07. Today, 27/07 after over a week I still have not received any call from FNB. I called the ***** division which cannot tell me what was going on in my cas
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729348.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 729348.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
