********** budget consolidation

I didn't have my cheque card so I transferred funds from my cheque account to my credit card to use it to purchase a laptop. A R5 999 comes into my credit card and goes out on the same day as I purchase this laptop. Few days later FNB credit card creates a budget of R5 999 for me to repay over 24 months. I have reported this budget created as ***** unless they return the R5 999 then i can repay it over 24 months if not it must obviously be cancelled as it's a ********** budget -nobody understands this at FNB, no help.