LJ
Lydia J

1 reviews | Active since Jul 2018

07 Dec 2018, 10:07

********** bebit orders

How as account holders got to the point where our accounts are exposed to ********** debit orders.1.Arcadezone 2.phonevlt 3.unirewards.I reversed them in October disputed and stoped but November again but they bounced as my money was on easy pocket which was useless because my account was on - ,the minute I transfered money it was gone ,its either the bank charged me or whatever .This is not fair I stopped these debits but you still charged me .1st it was Naedo now this I am loosing my patience with you as my bank believe me.As for these old consultants that sound tired on the phone its not helping do something about it.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2018, 10:42
Official
Good day Lydia, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)


LJ
Lydia J's update07 Dec 2018, 11:01
Reviewer Update
Thank you for the quick response