1 reviews | Active since Nov 2016

07 Nov 2016, 11:41

********** ADVERTISING

<p>I have a FNB GOLD CREDIT CARD, and a minimum spend of R 1000 per month and according to the FNB website, qualify for eBucks.</p> <p> </p> <p>Since Aug 2016, I have not received any eBucks. </p> <p>This is ***** and theft. </p> <p> </p> <p>i have emailled the complaints & ebucks division of FNB and, if I get a response, it is not changing this fact.</p> <p>I qualift for eBucks! and have since August 2016.</p> <p>Sort this out ASAP.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Nov 2016, 12:02
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)