DD
Davina D

1 reviews | Active since Mar 2013

01 May 2018, 14:11

********** activity and fnb do nothing!!!

Wow i call fnb they cant help me I go in still no one can help me. Im completely discusted. I have ********** debit orders coming off of my cheque account, when going in i was advised that all debit orders have been stopped, the next day another 2 debit orders have gone off. Now i have to pay the banking charges where fnb are the ones refusing to freeze the account that is no longer in use. This is very unprofessional! !!!! I am completely discusted in Fnb!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 May 2018, 13:09
Official

Good day Davina,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Premier Resolution Centre for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)