1 reviews | Active since May 2013
********** activity
I have a serious problem with FNB as I keep having my account debited by **********. This has happened a number of times now and it seems to me that the bank fails to protect it's customers. I'm getting to a point were I am really considering closing my account with the bank. FNB also keeps sending a million emails and texts on a daily basis that I did not subscribe to. This is very annoying and I would like you to stop. The number I gave the bank is for Incontact and the email I provided is for my statements, I did not subscribe to promotions and deals and all the other unnecessary communication you send.
Good Day Ms. LoyalX
Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & Service resolutions team for formal investigation and feedback to yourself.
Your reference number in this regard is: ***NF
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
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Good Day Ms. LoyalX
Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & Service resolutions team for formal investigation and feedback to yourself.
Your reference number in this regard is: ***NF
You will receive feedback in 24 to 48 working hours.
Thanks
Regards
Rahim Salamaan
FNB Hello Peter Complaints Desk
***
