MX
M X

1 reviews | Active since May 2013

23 Dec 2017, 14:24

********** activity

I have a serious problem with FNB as I keep having my account debited by **********. This has happened a number of times now and it seems to me that the bank fails to protect it's customers. I'm getting to a point were I am really considering closing my account with the bank. FNB also keeps sending a million emails and texts on a daily basis that I did not subscribe to. This is very annoying and I would like you to stop. The number I gave the bank is for Incontact and the email I provided is for my statements, I did not subscribe to promotions and deals and all the other unnecessary communication you send.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 10:28
Official

Good Day Ms. LoyalX

Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the Sales & Service resolutions team for formal investigation and feedback to yourself.

Your reference number in this regard is: ***NF

You will receive feedback in 24 to 48 working hours.

Thanks

Regards

Rahim Salamaan

FNB Hello Peter Complaints Desk

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