JM
John M

1 reviews | Active since Oct 2022

09 Nov 2022, 15:20

********** activities

I have just reported FNB to the Ombudsman. I had an account for my company with them 2 Years ago, whereby they honored payments without my authorisation, then hit me with R150 honoring fees. This is in violation to the national Credit Act as I have signed no agreement with them to honor payments. I lodged a complaint by the Ombudsman, and contacted Credit Control. They told me that the account was closed. Afterwards, the attorneys of FNB, LGR Attorneys INC started harassing me for payment which I objected. Recently when I visited a branch, I saw that the matter was never properly dealt with by the bank. They closed the bank account, but carried the balance over to a loan account they opened under the company profile without my authorization, and then handed this over, without my authorization to LGR Attorneys. There are no means and ways to contact the department who deals with the account. Neither are there were ways to contact Porcia or Molatel who deals with the account. I reported this once again to the OBSSA, and I reported the attorneys to the LPCSA. Wanting the customer to pay unauthorised charges is *****. What the hell happened that FNB started violating the laws and then keep their customers responsible.

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Replies (1)
JM
John M's update09 Nov 2022, 15:55
Reviewer Update
Ja well...lets see IF this will help...but I doubt as the attorneys are still harassing me