********** activities

I have been experiencing ********** transactions on my account since last year. The amounts would be such that I do not receive notification from the bank of such a transaction. The amounts are R 99.99 or R 7.50. According to the bank, they can only reverse and block the R 99 rand one and not the transactions less than R 10. This means that the bank is payingout a debit order tthat I didn't authorise to a person I do not know. I have called the fnb telephone banking and was given a form to complete which I did and emailed back to the dispute department. I received an sms saying they do not deal with cases such as mine. I want the bank to reverse these transactions and pay me back all the fees that I have paid sinceI ddidn't instruct them to pay whoever they are paying. The point here is not the amount, I feel like fnb is not taking care of its clients at all. They are aware of these ***** that is taking place but they don't have safety measures in place. I amttired of phoning the bank every month reversing these transactions. Right now I want my money back. I already owe the bank a lot to be paying unnecessary monies to people I don't know.