MA
Melissa A

1 reviews | Active since May 2009

22 Nov 2016, 12:04

********** account activity

<p>FNB decided to remove accounts from my online banking and when i questioned it, im being told to go in to a branch. why the hell should i waste my time and money to get to a branch if i did not authorise this!! fix it!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2016, 12:48
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)