SB
SHAWN B

1 reviews | Active since Jun 2015

25 Nov 2015, 14:07

*****ULANT DEBIT/O ON MY ACCOUNT

GOOD DAY.I AM AN ACCOUNT HOLDER AT FNB AND HAVE NOTICED DEBIT ORDERS WHICH WAS NEVER AUTHORISED BY ME.THE BANK SENT ME AN SMS AND I CONFIRMED THAT I NEVER AUTHORISED SUCH DEBIT ORDER.<br> <br> NOW THE BANK TELLS ME THAT I MUST SORT IT OUT??NO....NO....FNB ALLOWED THE DEBIT ORDER TO GO THROUGH AND I REQUEST FNB TO CONTACT ME TO STOP THIS *****ULANT DEBIT ORDERS<br> AND TO REVERSE ALL PAYMENTS THAT WAS TAKEN FROM MY ACCOUNT...AND NO....I WILL NOT PAY ANY SERVICE CHARGES OF ANY KIND FOR THIS TO BE DONE...MY CELL NO IS *** .MY NAME IS MR BOVEY.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2015, 14:27
Official
Hello bovey1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Banking channels who will provide you with feedback.

The reference number is 819921.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)