BJ
Bongiwe J

1 reviews | Active since Feb 2016

10 Oct 2019, 10:27

*****ulant case

I do know how this works but FNB is failing me I reported a ********** case to them my money was ****** from me they used my FNB card and when I left Cambridge my hard I took it the camera shows that I didn't loose it but my money was withdrawn do not know how they took it now FNB wont help me saying its my fault how do this works and who gets the money back or who doesn't . Is cause of I am not a millionaire or bill gates that why I am not being help its not okay ,cause one of my colleuges is ita doctor said to me you FNB pay her same thing happen to her but why not me no its wrong to treat your clients differently no no no.

Please need help I need this cash I'm not rich I need it each and every cent I get in my life why would I lie and be persist that you help me investigate I know I am lying its wrong and disgusting I am so annoyed and still I'm still using FNB went bac and did a new card and I did report tis and blocked the card immediately.

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Oct 2019, 12:23
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

*** 
BJ
Bongiwe J's update21 Oct 2019, 12:03
Reviewer Update
I am still waiting for the feed back FNB is failing me you do not care about your clients i see
BJ
Bongiwe J's update21 Oct 2019, 12:08
Reviewer Update
you help people depending if the rich if poor no this is really not fair for heaven sake i didn't withdraw that money it wasn't me i swear you can help me investigate this with you it will be my pleasure,this is really frustrating yoh