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mpho M

1 reviews | Active since Jan 2014

31 Aug 2016, 09:29

*****ulant

<p>i have ***** in my fnb account ,from last year i experience *****ulant into my account FNB promised me to resolved it ,i was promised that the bank is invistigatng the matter and they will try to resolve it ,snce last year FNB invistigating the problem till nw the ***** it is still happening ,the company is busy changing their names and FNB allowes them to debit ,as our bank it is not me only who complain about un autohrised debit but the bus telling us the are invistigating the matter ,this morning i have lost R400 with the debit order from this ********** 750 when i call the number they said they acting on behalf of other people their number is ********** 710 when i call the number it was an indian lady she gave me this number ********** 222 where i got 2 indian who were busy playing with my mind exchanging the phone doing a joke ,as a bank why did FNB never reported this matter to the media s that this people can be arrested ,it seems like FNB enjoy seeing complain about their money we bank wit FNB because we trust them ,but now only FNB clients complain about the ***** not any oter banks i want my money and i think it is time for me to cut my business with FNB i have truseted them for more than decades but i still exerience *****ulants .</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Aug 2016, 12:26
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)