KS
Karen S
1 reviews | Active since Nov 2016
16 Sept 2021, 18:40
********** stay away
I wish there was a zero star rating. After 2.5hrs on the phone, being hung up on twice, having my elderly mother abused and then almost becoming a ***** victim at the hands of FNB! never again!!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
17 Sept 2021, 09:03Good day Ms Surridge,
Thank you for taking the time for highlight your concerns.
Please provide us with your Id number or Account number in question to be able to assist.
We do apologize for the inconvenience caused in matter.
Regards,
Hello Peter Complaints Team
Thank you for taking the time for highlight your concerns.
Please provide us with your Id number or Account number in question to be able to assist.
We do apologize for the inconvenience caused in matter.
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply17 Sept 2021, 09:03
Official
Good day Ms Surridge,
Thank you for taking the time for highlight your concerns.
Please provide us with your Id number or Account number in question to be able to assist.
We do apologize for the inconvenience caused in matter.
Regards,
Hello Peter Complaints Team
Thank you for taking the time for highlight your concerns.
Please provide us with your Id number or Account number in question to be able to assist.
We do apologize for the inconvenience caused in matter.
Regards,
Hello Peter Complaints Team
KS
Karen S's updateReviewer Update
17 Sept 2021, 10:14Too little too late! We are underway with closing of all accounts and substantial investments. We don't trust FNB anymore, the disrespectful treatment and lack of service we received last week was absolutely beyond shocking!
KS
Karen S's update17 Sept 2021, 10:14
Reviewer Update
Too little too late! We are underway with closing of all accounts and substantial investments. We don't trust FNB anymore, the disrespectful treatment and lack of service we received last week was absolutely beyond shocking!