TC
Tracey C
1 reviews | Active since Feb 2013
06 Sept 2019, 10:37
**********!
My husband received an e-mail from a supplier with an invoice attached. The e-mail and invoice had been doctored to inform my husband that his supplier had changed his banking details to an FNB account. Since receiving that e-mail my husbands invoices are now being doctored informing his clients that he has changed his banking details to an FNB account. We do not bank with FNB and never have. My husband has now lost a substantial amount of money and someone needs to be held accountable! How can these people not be traced and how are they able to open accounts at your bank?!
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Replies (1)FNB (First National Bank)'s replyOfficial
07 Sept 2019, 10:44Good Day Tracey
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply07 Sept 2019, 10:44
Official
Good Day Tracey
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
