*****NB

If only I could give no stars. Having an absolutely terrible experience with FNB and their ***** team. I've had 2 incidents of ***** in one week, one whilst my new card is on its way. So clearly a breach on their side. I've had no security or OTP requests an this second incident has put me in arrears by thousands despite no overdraft facility. My first interactions with ***** were joyless, not only did they not assist fully all advisors I spoke to were rude and had no empathy. Apparently having thousands of rands ****** from an account is like nothing really. On top of all this I am busy trying to report this 2nd incident to FNB and any get through on the ***** line. Nobody is getting back to me from the Premier line either. So here I have with over 8000 ****** from my premier account in the space of a week and FNB are doing absolutely nothing to stop it. If you want to keep your money safe, don't bank with FNB. As soon as I do get through to someone I'll be moving my money elsewhere.