RG
Royston G
1 reviews | Active since Jan 2020
21 Jan 2020, 16:22
*****ELENT TRANSACTION
Good day, I have logged/flagged a *****elent transaction on my account for a card transaction. I was requested to email through the form and block the card, this was all done on the 08 January 2020. Till date no one has confirmed receipt of my email or have called me back. I have tried numerous times to call in but the line is just busy. On 20 January i wasted R40 airtime calling back and no one answers.
Could some please get back to me asap.
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Replies (1)
FNB (First National Bank)'s replyOfficial
22 Jan 2020, 09:12Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 Jan 2020, 09:12
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***