HS
Henk S

1 reviews | Active since Nov 2012

10 Jul 2017, 10:35

***** WITH NO ANSWERS

<p>On the 12th of April 2017 an amount of R3493.8 went off my account . My details where used at a hotel in Sandton and i was currently on holiday in kzn. I then logged a claim at fnb so that i can get my money back as the transaction was *****ilent. As today the 10th of july still no money or answer. Today at 10:03 another few transactions went off my personal account which again is *****.. HOW IS IT POSSIBLE THAT I CAN NOT KEEP MY MONEY SAFE?????????????????????? nO RESPONSE FROM FNB ???? hOW CAN I GET MY MONEY BACK ?????? wHY DOES IT TAKE SO LONG!!!!!</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2017, 11:51
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2017, 11:52
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)