SL
Steven L

1 reviews | Active since Jul 2011

27 Feb 2015, 05:19

***** Victim

I always had small amounts under R100 being debited from account by unknown sources<br> but i just kept on blocking them via my cellphone banking service<br> <br> But today it got worse, an amount of about R438 (PM8@LifeCo) and another of R59 (VSM NTN) were debited unauthorized from my account, by a sources i don't even know. I don't know how my details were gotten hold of or how they got permission to debit my account without my knowledge.<br> In order to be protected from all this *****, i don't know if i should close my account and leave the bank or what, i hope other people are not victims of this type of *****, please alert other people to be on a look out. <br> <br> I don't know what FNB can do to help me as their customers through this unfortunate incident, because it is really not fair to be ****med for hard earned money<br> <br> regards<br> <br> Steven Legae<br> <br> <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2015, 09:00
Official
Hello skech1,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

Kindly refer to the email sent to you from Care.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)