HS
Hannelie S
1 reviews | Active since Jan 2018
05 May 2019, 13:03
***** unresolved! My dog won't get an account at FNB!
Unauthorized transaction went through my bank account on 18th April 2019. I have been phoning 2weeks almost every day. I just don't get through ever!! High call volumes are all what I hear for 15minutes long. It is shocking! My phone bill trying to get through to Fnb have now exceeded the ********** amount on the card! Customer services are down the drain! I can't get through to stop the card or get an investigation. I won't even open an account for my dog at fnb Ban****
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Replies (1)
FNB (First National Bank)'s replyOfficial
06 May 2019, 09:55Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 May 2019, 09:55
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)