***** Transaction/s on Goldchip Cheque Card

<p> </p> <p> Good day</p> <p>I write this review with great disappointment as I valued FNB as my bank.</p> <p>On the 21st of Dec 2016, at Protea Gardens ATM inside the mall, I tried to withdraw money. I tried the first ATM however it rejected my card. I moved to the second ATM and the ATM accepted my card however the card was retained by the ATM. I waited for a few seconds to see if there was anyone around and with the hope that the ATM will give back my card. I then went to my car to make call to FNB so they can assist with blocking my card. When I got to the car there were sms notifications from FNB. Transactions went off my account from ATM Cash Shell while I was walking to the car. Total amount of R 1750 was debited from my account. I then contacted FNB to block my card. My card was then blocked.</p> <p>The card was not ****** and no one interrupted me while I was busy at the ATM. </p> <p>It is quite evident that the ATM's were tempered with as the first ATM rejected my card.</p> <p>The was a bit of delay in blocking the card as I had to walk to the car to get my phone.</p> <p>Please look into this as matter of urgency.</p> <p>I have taken all reasonable steps to prevent unauthorized use of my card and PIN</p> <p>I notified FNB immediately of the card loss.</p> <p>Why am I still held liable for when I have taken all precautionary measures, I feel that this is so unfair and inconsiderate of FNB.</p> <p> </p> <p> Kind Regards</p> <p>Zanele.</p> <p> </p> <p> </p>