1 reviews | Active since Mar 2017
***** **** within FNB
Money R900 debited as payment from my account (that currently had NO money in it) from an unknown source on the 20th Sept the other amount went straight to overdraft that funny enough I did not apply for or consented to so I have no Idea how the hell money I do not have went out of my account! no help whatsoever on retrieving my money all they told me is that I have to change my card of which i do not understand because I had my card on me the whole time, anyway they told me they will log a ***** case til today I have not received any communication all do when I call is give me the run around I'm so frustrated, I even regret my decision to trust this bank with my money
Good Day Simz Lebza Dhlamini ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Simz Lebza Dhlamini ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***