1 reviews | Active since Dec 2015
***** **** Victim
On the morning of Saturday,November 7 2015, I was awoken by an sms notification stating that R900 was withdrawn from my account. I was suprised yet amazed because I was alone, sleeping when this transaction apperantly took place. What makes it worse is the fact that the ATM used to make this tranaction closes at 7pm daily, this transaction was made @ 3am! I reported the matter to FNB *****, I was sent from Pillar to post & now they tell me they can't help me because I don't have proof, its my fault since I gave out my card & pin! This is absurd, as I've never done such, The lack of Emphathy & complete disregard for my case from the FNB agents leaves much to be desired. <br> <br> Please assist me in resolving this matter.<br> <br> Mhlonishwa Zulu
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 834308.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)