1 reviews | Active since May 2014
***** / **** no feedback from FNB
Hi I reported a ***** / **** case and logged it with FNB on the 12 April 2017 , I have called to follow up numerous times since and have had absolutely no feedback , keep getting told that the ***** dept. don't take calls only way they communicate is via email have sent numerous emails as well and no feedback what so ever , and this is 5 months later , absolutely pathetic service!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)