***** Reporting

I would like to commend Maggie Asnwe and her colleagues that went the extra mile to assist my daughter who is in overseas to activate her banking profile. It stressed me out to have my daughter who flew a week ago overseas and could not access her monies as her FNB app was deactivated and only to be told by a call centre agent that it will take 72 hours- meaning my daughter will have no money until then. Maggie , sensed the urgency from my call and immediately stepped in, and got her colleagues to call my daughter overseas and reassured me that everything will be sorted.

Hats off to Maggie and her colleauges from another department that assisted with this as well . As an FNB banker myself, I have no regrets that my daughter is an FNB banker and will stay on as long as this calibre of employees who are so passionate are employed by FNB.

Well Done (:)