***** reported but no feedback or money back

On Monday past I was receiving notifications that someone is making online purchases with my card, I called in immediately ad even while on the call monies was going off my account.. The agent blocked the card and said someone would contact me and I am still waiting.

The transactions were pending on my account so I thought this is because FNB is investigating the matter so I could get my money back and today I see the transactions were successful so there is no way I will get a R1200 lost back

No one has even contacted me so say we are busy with your ***** report, nothing.. radio silence.

FNB promotes secure banking, what the hell is so secure with ********** activity and a guarantee that your money is gone.

I have been waiting for an agent on secure chat for now 20 minutes to close this account because clearly its not a safe bank to bank with. Clearly no one even cares about what happened to me or to get my money back and reverse the transactions so I will take my business to another bank

This is a joke