1 reviews | Active since Jun 2015
***** / REFERENCES
I used to bank with FNB and in August 2014 my bank account was hacked. I had to freeze my account. I have opened a ***** case with FNB. I opened a ***** case with the Alberton police station what a ... During this period the only person who would even help me was Robert from Alberton branch<br> <br> The bank said that it is not there problem. I was told that I had insurance on my account and they told me that it is not their problem.<br> <br> At this point in time I do not have a bank account and I have lost all my money through FNB I do not trust FNB<br> <br> Due to this I handed myself over for debt review. I cancelled all my stop orders on the 18/11/2014 and was given a reference number<br> <br> Then I was contacted by FNB saying that I did not cancel all my debit order and that nothing shows on their system. They have been charging me interest the whole time even thought I have handed myself over for debit counselling. I received my court order in March 2015 and they tell me that they will only refund me the interest from this month. Even though the debt review department agreed to me been handed over at a % interest in November 2014 at which I have confirmation<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698998.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698998.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
