***** query FNB

ood day Please assist as i logged a ***** case on the 29th Nov 2020. a company called netflix.com and Apple.com has been taking money from my account without my authorization since October. 2020. i logged a case but have not received any feedback or call back regarding the case.

The most frustrating thing is that when i call in to follow up either i am told to hold on for a long period of time and after the call get transferred and will never reach anyone or someone answers and either keeps quiet or the call gets cut off.

i cancelled my existing card already and received a new card but i have not received my refund just above R800. please assist me asap because this has been too long and tiring journey Passport number: FN552159 account number:***