***** & Premier Banking no service

<p>A new credit card was issued to replace my expiring card. FNB sends the courier company the incorrect ID number so they cant deliver. I then have to go and collect from a branch which takes me over 45 min. I have this card for 3 days, the first 2 days I use the pin number given to me on the 3rd day my pin changes without my permission or instruction. This then highlights the incorrect ID number given to the courier company. I strongly believe someone within FNB intentionally issued this card with another ID number and then changed my PIN. There is no other explination. Still to date FNB have not reported back to me on what happened. I cancelled that card and ordered a new one. This card has now been sitting iwth the courier company for 3 days as FNB did not give them my ID number this time. After 4 calls to FNB and 3 days later they have not done anything to rectify this issue. Premier service with FNB means NO SERVICE. They do not care about their clients.</p>